Bourntec ManageIT 

 

Bourntec ManageIT  Version 2.0 is now verified by Pink Elephant as compatible with industry best practice.

mit

 

pinklogoBourntec ManageIT Version 2.0 has been awarded with Pink Elephant’s PinkVERIFY status-a designation only applied to service management tools that Pink Elephant has objectively assessed as meeting the functional requirements for ITIL compatibility. PinkVERIFY certification verifies that Bourntec is in alignment with ITIL processes, specifically for Event Management and Incident Management.

ManageIT is a highly robust remote infrastructure management solution that offers comprehensive incident, problem, and change management across your IT Infrastructure that support your critical business needs. ManageIT is designed to avoid all the implementation issues that are typically associated with management software.

Key Differentiators of Bourntec ManageIT

Great Web Interface: Bourntec ManageIT provides a powerful layout, design, and preferences. All the features can be customized for individual customers providing them the Bourntec ManageIT
flexibility to choose the layout or design as per their preferences.

Advanced Monitoring Capabilities: ManageIT offers predictive monitoring, real time alerts, and auto ticketing. It displays from historical to current stats along with forecasting trend analysis. It provides proactive monitoring and real-time auto generated incidents and alerts, that can significantly reduce the monitoring cost.

Dashboards: Manage IT provides powerful dashboards with at-a-glance access to powerful monitoring information and third-party data. This dashboard has the flexibility to be arranged as per your requirements. It offers roles based dashboard for a consistent and consolidated management view that helps to proactive corrective measures and contain IT Infrastructure costs.

Customized Notification Preferences: Now there is a tool which can help you manage your notifications. Manage IT gives users the flexibility to customize the notifications they want to receive. It also helps in customizing the content of the information.

 

Unceasing Operations: Manage IT provides non-stop operations for the monitoring system. This protects the user from system failure due to any kind of misconfiguration or simple user error. 

Mobile Technology: ManageIT features an impeccable mobile interface to monitor and control infrastructure management. This module supports single solution with latest technologies (Cloud,
Mobile, Big Data, HTML5, etc.) and designed to adopt future technology innovations.
ManageIT with its in built wizards allow you to discover and monitor your enterprise IT infrastructure. While ITSM Module enable you to track & govern the issues seamlessly across
its lifecycle as per ITIL V3 Standard.

ManageIT High-level Features and Benefits
• Infrastructure Component Monitoring and email notifications
• User configurable threshold values
• Application grouping for easy handling & managing within big organizations
• Role based access, security and dashboard views for seamless integrated reporting
• Configurable workflows highly compliant to ITIL V3 Best Practices
• Automated Agentless Device/service discovery
• Network topology view, a complete view of Network across Organization
• Failover support for high availability
• Physical and virtual server monitoring for your critical business applications & services
• Integrated Helpdesk
• Support custom threshold parameters for monitoring
• Real-time and historic info charts for system & application Performance
• Standard and custom reports based on your business need
• Customizable dashboards as per your requirement
• Service Level management, SLA management

cloud