Product Support and Maintenance

Bourntec offer turnkey 24x7 technical support services, supplements a client’s internal support staff, acting as an extension of the support team to provide after-hours support or select-hours support. We support clients through dedicated teams in offshore software development center, and can also provide client site-based project management as required.

Our Product maintenance and support services include:

• Error Tracking and Debugging
• Version Upgrades
• Version Enhancements
• Comprehensive User Support
• Technical Troubleshooting
• Performance Testing
• Documentation Development and Maintenance